Management Essentials
Management Essentials — People, Process and Performance
The first 90 days of any manager's career, taught with humility and specifics.
A focused, practitioner-led course for new and aspiring managers. Curriculum spans the people skills (delegation, feedback, conflict), the process skills (planning, prioritisation, meeting design), and the performance skills (goal-setting, one-to-ones, performance reviews). Each session pairs short theory with role-play and case discussion.
What makes this programme worth your time.
Practitioner-Led
Taught by working managers from healthcare, technology, and operations.
Role-Play Heavy
Difficult conversations and performance reviews rehearsed live in class.
30-60-90 Day Plan
Each student leaves with a concrete plan for their first three months as a manager.
A careful progression, in four modules.
Week 1 · The Manager Mindset
- —From doer to leader
- —Delegation principles
- —Trust and authority
Week 2 · Feedback & Difficult Conversations
- —The SBI feedback model
- —De-escalation
- —Coaching vs. directing
Week 3 · Planning & Prioritisation
- —Goal setting
- —Prioritisation frameworks
- —Meeting design
Week 4 · Performance & Review
- —One-to-ones
- —Performance reviews
- —Recognising and addressing under-performance
Week 5 · Team Health
- —Psychological safety
- —Conflict resolution
- —Belonging and inclusion
Week 6 · Your First 90 Days
- —Personal action plan
- —Stakeholder mapping
- —Cohort capstone
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